Achieving health equity through conversational AI: A roadmap for design and implementation of inclusive chatbots in healthcare

• Tom Nadarzynski ,

  Roles Conceptualization, Data curation, Formal analysis, Funding acquisition, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

  * E-mail: T.Nadarzynski@westminster.ac.uk

  ¶‡ These authors are first co-authors authors on this work.

  Affiliation School of Social Sciences, University of Westminster, London, United Kingdom

  https://orcid.org/0000-0001-7010-5308

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• Nicky Knights ,

  Roles Data curation, Formal analysis, Methodology, Project administration, Software, Writing – original draft, Writing – review & editing

  ¶‡ These authors are first co-authors authors on this work.

  Affiliation School of Social Sciences, University of Westminster, London, United Kingdom

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• Deborah Husbands,

  Roles Conceptualization, Formal analysis, Funding acquisition, Methodology, Validation, Writing – review & editing

  Affiliation School of Social Sciences, University of Westminster, London, United Kingdom

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• Cynthia A. Graham,

  Roles Conceptualization, Funding acquisition, Methodology, Supervision, Writing – review & editing

  Affiliation Kinsey Institute and Department of Gender Studies, Indiana University, Bloomington, United States of America

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• Carrie D. Llewellyn,

  Roles Conceptualization, Funding acquisition, Investigation, Methodology, Supervision, Writing – review & editing

  Affiliation Brighton and Sussex Medical School, University of Sussex, Brighton, United Kingdom

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• Tom Buchanan,

  Roles Conceptualization, Funding acquisition, Investigation, Methodology, Supervision, Writing – review & editing

  Affiliation School of Social Sciences, University of Westminster, London, United Kingdom

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• Ian Montgomery,

  Roles Funding acquisition, Resources, Validation, Writing – review & editing

  Affiliation Positive East, London, United Kingdom

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• Damien Ridge

  Roles Conceptualization, Formal analysis, Funding acquisition, Investigation, Methodology, Project administration, Supervision, Writing – review & editing

  Affiliation School of Social Sciences, University of Westminster, London, United Kingdom

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